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Privacy policy

Who controls the data

dieteticdeans.com is run by Dietetic Deans, an information catalogue, which decides what happens to the details sent through the form. Reach us on privacy@dieteticdeans.com with any question about personal data.

What reaches us

The name and phone number typed into the form, the product page used to send it and normal visit records such as browser type, time and IP address. M-Pesa, card and bank details are not asked for.

Purpose

The request goes to the product's supplier so that an agent can call you, confirm the order and organise delivery.

Basis in law

Processing is governed by the Data Protection Act, 2019 and depends on the consent you give when you press send.

Who sees it

The supplier's call centre and, via it, the courier, limited to what confirmation and delivery need. It is passed along as a chat message (Telegram). Nothing is sold and no advertising profile is built.

Time kept

We hold no customer database. Requests are forwarded and server logs are removed after a short time. The supplier retains order records as long as the order and the law call for.

Your choices

Write to privacy@dieteticdeans.com to learn what is held about you, to have it fixed or erased, or to take back your consent. A complaint may also go to the Office of the Data Protection Commissioner (odpc.go.ke).

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